Questions
Short answers about how we work. If yours is not here, write to [email protected].
Before you start
Is my design kept confidential?
Yes. On request, we sign your NDA or send ours before you share any files. You can also ask us to delete your source materials and drawings from our systems at any time.
Which countries do you prepare drawings for?
USPTO first. We also lay out sheets to the drawing rules of EUIPO, UKIPO, CNIPA, JPO and other offices on request. Tell us the target countries in your quote request.
Do you guarantee my design will be accepted?
No. We prepare drawings to the office’s drawing rules, but allowance depends on examination. We are not a law firm and do not give legal advice; we recommend filing through a patent attorney or agent.
What if my photos only show one angle?
We draw what your materials show and flag every hidden side, such as the back, for your confirmation. Nothing is added on our own.
Can you work from sketches?
Yes, if the sketches show each side clearly. We tell you up front if anything is missing.
Which file formats do I get?
Drawings are delivered as clean drawing sheets, and we confirm the exact file formats in your quote. The 3D model is delivered as STEP and GLB. It is an appearance model, not manufacturing grade.
Quotes, payment and delivery
How many revisions are included?
Two rounds of revisions are included. You review a watermarked proof before you pay.
How do I pay?
The reservation deposit is paid by card through our payment provider. The balance of your quote is paid after you approve the watermarked proof, and the clean files follow payment.
What is the reservation deposit, and is it refundable?
The $49 deposit is refundable if you are not satisfied with the quote. Once you accept a quote, it is credited in full against your order.
How long does delivery take?
Drawing work usually takes 24–48 hours after your start date. The start date depends on the schedule; the earliest one is shown on the pricing page.